Privacy Policy

NumberKopitiam

Effective Date: 1st April 2026
Last Updated: 1st April 2026

1. Introduction

This Privacy Policy explains how NumberKopitiam (“we”, “us”, or “our”) collects, uses, discloses, stores, and otherwise processes your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

By interacting with us, visiting our website, submitting information to us, purchasing our products or services, or otherwise providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy, subject to any rights you may have under the PDPA.

2. Personal Data

In this Privacy Policy, “personal data” means data, whether true or not, about an individual who can be identified from that data, or from that data together with other information to which we have or are likely to have access.

Depending on how you interact with us, the personal data we may collect includes:

• full name;
• email address;
• mobile or contact number;
• billing or payment-related details;
• transaction and subscription records;
• correspondence you send to us;
• IP address, device information, browser type, and website usage information; and
• any other personal data you choose to provide to us through forms, email, chat, or other communications.

3. How We Collect Personal Data

We may collect personal data in the following ways:

• when you visit or use our website;
• when you submit a contact form or enquiry;
• when you subscribe to our newsletter or mailing list;
• when you purchase a report, subscription, or other product or service;
• when you contact us by email, message, or other channels;
• when you respond to promotions, surveys, or feedback requests; and
• when our website uses cookies or similar technologies.

4. Purposes for Collection, Use and Disclosure

We may collect, use, and disclose your personal data for purposes that a reasonable person would consider appropriate in the circumstances, including:

• to provide you with our products, reports, subscriptions, and services;
• to process orders, payments, renewals, and related transactions;
• to verify your identity where necessary;
• to respond to your enquiries, requests, or feedback;
• to manage your account or subscription with us;
• to send service-related notices and administrative communications;
• to improve our website, products, and customer experience;
• to maintain security, detect fraud, and protect our legal rights;
• to comply with applicable laws, regulations, codes of practice, or legal processes; and
• for any other purpose for which you have provided consent or which is permitted or required under the PDPA.

We will notify you of the purposes for which your personal data may be collected, used, or disclosed, and we will not collect, use, or disclose your personal data for any purpose beyond what has been notified, except where permitted or required by law.

5. Consent

Where required under the PDPA, we will collect, use, or disclose your personal data only with your consent or deemed consent. Your consent may be given expressly or may be deemed in accordance with the PDPA depending on the nature of your interaction with us.

6. Withdrawal of Consent

You may withdraw your consent for our collection, use, or disclosure of your personal data by giving us reasonable notice in writing using the contact details set out below.

Upon receiving your request, we will process your withdrawal request in accordance with the PDPA. Before we process the request, we may inform you of the likely consequences of withdrawing your consent. Please note that withdrawing consent does not affect our right to continue to retain personal data where such retention is required or authorised under applicable law.

7. Access and Correction

You may request:

• access to personal data about you that is in our possession or under our control; and
• information about the ways in which such personal data has been or may have been used or disclosed by us within a year before the date of your request.

You may also request correction of any personal data about you that is in our possession or under our control.

We will respond to such requests in accordance with the PDPA, subject to any applicable exceptions under the law. We may charge a reasonable fee for an access request where permitted by law, and we will let you know the fee before processing the request.

8. Accuracy of Personal Data

We will make reasonable efforts to ensure that personal data collected by us or on our behalf is accurate and complete, especially if the personal data is likely to be used by us to make a decision affecting you or to be disclosed to another organisation. Please let us know if any of your personal data changes so that we can update our records.

9. Protection of Personal Data

We will make reasonable security arrangements to protect personal data in our possession or under our control in order to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

These measures may include administrative, physical, and technical safeguards appropriate to the sensitivity of the personal data and the nature of our operations.

10. Retention of Personal Data

We will retain your personal data only for as long as it is reasonable to fulfil the purpose for which it was collected, and for legal or business purposes permitted or required under applicable law.

When personal data is no longer necessary for legal or business purposes, we will cease to retain the data, or remove the means by which the data can be associated with you, as required by the PDPA.

11. Transfer of Personal Data Outside Singapore

If we transfer your personal data outside Singapore, we will take appropriate steps to ensure that the transferred personal data continues to receive a standard of protection that is comparable to the protection required under the PDPA.

12. Cookies and Website Usage Data

Our website may use cookies or similar technologies to improve functionality, remember preferences, analyse traffic, and enhance user experience.

You may choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain parts of the website.

Where cookie-related data identifies an individual or can be linked to an identifiable individual, we will treat such data as personal data in accordance with the PDPA.

13. Disclosure of Personal Data

We may disclose your personal data:

• to our service providers and data intermediaries who process personal data on our behalf for the purposes described in this Privacy Policy;
• to payment processors, hosting providers, email service providers, IT vendors, or professional advisers where necessary;
• where required by law, court order, or regulatory authority; or
• where such disclosure is otherwise permitted or required under the PDPA.

Where third parties process personal data on our behalf, we will take reasonable steps to ensure that they provide sufficient guarantees to protect the personal data appropriately.

14. Data Protection Officer

Under the PDPA, organisations are required to designate at least one individual to be responsible for ensuring compliance with the PDPA. If you have any questions, requests, or complaints relating to this Privacy Policy or your personal data, please contact our Data Protection Officer:

Data Protection Officer
NumberKopitiam
Email: [insert DPO email]
Address: [insert business address, if applicable] (PDPC)

15. Complaints

If you believe that we have not handled your personal data properly, you may contact our Data Protection Officer and we will review your complaint and respond in accordance with our internal procedures and applicable law.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this website with the updated effective date. Your continued use of our website or services after such changes will be subject to the then-current Privacy Policy.

17. Contact Us

If you wish to:

• withdraw your consent;
• request access to your personal data;
• request correction of your personal data; or
• ask any question about this Privacy Policy,

please contact us at:

NumberKopitiam
Email: [insert contact email]
Website: [insert website URL]